Terms of Service for Travelhood.org
Effective Date: 4.06.2025
Last Updated: 4.06.2025
1. Acceptance of Terms
By accessing and using Travelhood.org ("the Website," "our Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Travelhood.org is a travel platform that provides:
- Travel information and recommendations
- Community features and user-generated content
- Communication services including WhatsApp integration
- Customer support and assistance
- 3. User Accounts and Registration 3.1 Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- You must be at least 18 years old to create an account
- 3.2 Account Responsibilities
- You are responsible for all activities that occur under your account
- You agree to use the service in compliance with all applicable laws
- You will not create multiple accounts or share account access with others
- You will keep your account information current and accurate
4. Use of Service 4.1 Permitted Use
You may use our service for:
- Personal, non-commercial travel planning and booking
- Accessing travel information and recommendations
- Participating in community features (reviews, forums, etc.)
- Communicating with our customer support team
4.2 Prohibited Use
You agree not to:
- Use the service for any unlawful or fraudulent purposes
- Interfere with or disrupt the service or servers
- Attempt to gain unauthorized access to any part of the service
- Upload or transmit viruses, malware, or other harmful code
- Impersonate any person or entity
- Collect or harvest information about other users
- Use automated tools to access the service without permission
- Violate any applicable laws or regulations
- 5. WhatsApp Communication Terms 5.1 WhatsApp Service Integration
- Our service may integrate with WhatsApp for enhanced communication
- Use of WhatsApp features is subject to WhatsApp's Terms of Service
- You must comply with WhatsApp's acceptable use policies
- 5.2 WhatsApp Communication ConsentYou explicitly consent to receive communications via WhatsApp when you provide your WhatsApp number
- Communications may include booking confirmations, updates, and customer service messages
- Marketing messages via WhatsApp require separate explicit consent
- You may opt-out of WhatsApp communications at any time
- 5.3 WhatsApp Usage Guidelines
- Use WhatsApp communications for legitimate travel-related purposes only
- Do not use WhatsApp to send spam, harassment, or inappropriate content
- Respect other users' privacy and communication preferences
- Report any misuse of WhatsApp features to our support team
- 6. Booking and Payment Terms 6.1 Booking Process
- All bookings are subject to availability and confirmation
- Prices are subject to change until booking is confirmed
- You are responsible for verifying all booking details before confirmation
- Special requests are not guaranteed and subject to provider availability
- 6.2 Payment Terms
- Payment is required at the time of booking unless otherwise specified
- We accept major credit cards and other specified payment methods
- All prices are displayed in the currency specified on the booking page
- You are responsible for any applicable taxes, fees, or surcharges
- 6.3 Cancellation and Refunds
- Cancellation policies vary by service provider and booking type
- Refund eligibility and amounts are subject to the applicable cancellation policy
- Processing fees may apply to cancellations and refunds
- Some bookings may be non-refundable
- 7. Content and Intellectual Property
- 7.1 Our Content
- All content on our website is owned by or licensed to Travelhood.org
- You may not reproduce, distribute, or modify our content without permission
- Our trademarks and logos may not be used without written consent
- 7.2 User-Generated Content
- You retain ownership of content you submit to our platform
- By submitting content, you grant us a license to use, display, and distribute it
- You are responsible for ensuring your content does not violate any rights
- We reserve the right to remove content that violates our policies
- 8. Privacy and Data Protection
- Your privacy is important to us and is governed by our Privacy Policy
- By using our service, you consent to the collection and use of information as described in our Privacy Policy
- We implement security measures to protect your personal information
- You have rights regarding your personal data as outlined in our Privacy Policy
- 9. Third-Party Services
- 9.1 Travel Providers
- We work with third-party travel providers (hotels, airlines, etc.)
- Your relationship with these providers is subject to their terms and conditions
- We are not responsible for the actions or omissions of third-party providers
- Disputes with providers should be resolved directly with them
- 9.2 External Links
- Our website may contain links to third-party websites
- We are not responsible for the content or practices of external websites
- Your use of external websites is at your own risk
- 10. Disclaimers and Limitations of Liability
- 10.1 Service Disclaimers
- Our service is provided "as is" without warranties of any kind
- We do not guarantee the accuracy of travel information or availability
- We are not responsible for travel disruptions, cancellations, or delays
- Weather, political events, and other factors may affect travel plans
- 10.2 Limitation of Liability
- Our liability is limited to the maximum extent permitted by law
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the specific service
- Some jurisdictions do not allow certain limitations, so these may not apply to you
11. Indemnification
You agree to indemnify and hold harmless Travelhood.org, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your use of our service
- Your violation of these terms
- Your violation of any rights of another party
- Your conduct in connection with the service
- 12. Termination
- 12.1 Termination by You
- You may terminate your account at any time by contacting us
- Termination does not relieve you of any outstanding obligations
- Some provisions of these terms will survive termination
12.2 Termination by Us
We may terminate or suspend your account if you:
- Violate these terms of service
- Engage in fraudulent or illegal activities
- Cause harm to other users or our service
- Fail to pay applicable fees
13. Dispute Resolution 13.1 Governing Law
These terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles.
- 13.2 Dispute Resolution Process
- We encourage resolving disputes through direct communication first
- If necessary, disputes will be resolved through binding arbitration
- Class action lawsuits are waived unless prohibited by law
- Some disputes may be resolved in small claims court
- 14. Changes to TermsWe may modify these terms at any time with notice
- Continued use of the service constitutes acceptance of modified terms
- Significant changes will be communicated via email or website notice
- You should review these terms periodically for updates
15. Miscellaneous 15.1 Entire Agreement
These terms constitute the entire agreement between you and Travelhood.org regarding the use of our service.
15.2 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
15.3 WaiverOur failure to enforce any right or provision will not constitute a waiver of such right or provision.
16. Contact Information
For questions about these Terms of Service, please contact us:
Travelhood.orgEmail: [info@travelhood.org]
Phone: [+37253979776]
Address: [Akadeemia tee, 3, Tallinn, Estonia]
By using Travelhood.org, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.